Some of my key competencies include, but aren’t limited to:

Identifying the most appropriate research methodologies to solve the problem

1:1 in-depth interviews (F2F and remote)

1:1 usability testing (F2F and remote)

Survey scripting on Qualtrics, Sparq, UserZoom

Discussion guide development and refinement

Questionnaire development and refinement

Focus group / workshop moderation (F2F and remote)

Affinity Mapping / Data synthesis

Empathy Mapping

Journey Mapping

Stakeholder debriefs

Design domain knowledge / basic wire-framing / basic prototyping in InVision

UX Writing (Certified UX Writer with UX Writers Collective)

Skills

Some of my key competencies include, but aren’t limited to: